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Contact Us

We're here to help!

If you would like to speak to a member of our team about your situation, please contact us by phone at (877) CHBNY 15.  We appreciate your patience as wait times may be longer than usual.

If you will be traveling outside the United States please contact your local branch.

Routing Number
  • 021912928 
General Information
  • 1-877-CHBNY15
  • 1-877-242-6915
Telephone Banking
  • 1-877-736-2265
Electronic Banking Department
  • Online/Electronic Banking Questions – 1-866-514-3657
Loan Servicing Questions - 
  • Residential – 1-888-209-2265
  • Commercial - 1-866-923-2268
24 Hour Access Debit Card Service
  • Lost or Stolen Credit Cards - 1-866-552-8855
  • Lost or Stolen Debit Cards - 1-866-546-8273
For general questions or comments, not containing sensitive information, please send us an email at chb@chbny.com.

If you are experiencing an Invalid PIN Issue with your ATM/Debit card, you are able to do a PIN change at any Catskill Hudson Bank ATM.

If you are still experiencing issues please contact any Catskill Hudson Bank branch during normal business hours.

90-Day Mortgage Loan Relief
For all other inquiries including Mortgage Servicing Issues, call  (877) CHBNY15