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Contact Us

We're here to help!

If you would like to speak to a member of our team about your situation, please contact us by phone at (877) CHBNY 15.  We appreciate your patience as wait times may be longer than usual.

Routing Number
  • 021912928 
General Information
  • 1-877-CHBNY15
  • 1-877-242-6915
Telephone Banking
  • 1-877-736-2265
Electronic Banking Department
  • Online/Electronic Banking Questions – 1-866-514-3657
Loan Servicing Questions - 
  • Residential – 1-888-209-2265
  • Commercial - 1-866-923-2268
24 Hour Access
  • Lost or Stolen Credit Cards - 1-866-552-8855
  • Lost or Stolen Debit Cards - 1-866-546-8273
For general questions or comments, not containing sensitive information, please send us an email at chb@chbny.com.

If you are experiencing an Invalid PIN Issue with your ATM/Debit card, you are able to do a PIN change at any Catskill Hudson Bank ATM.

If you are still experiencing issues please contact any Catskill Hudson Bank branch during normal business hours.

90-Day Mortgage Loan Relief
For all other inquiries including Mortgage Servicing Issues, call  (877) CHBNY15