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Contact Us

Telephone Banking (877) 736-2265

24 Hour Access to report:

Lost or Stolen Credit Cards - 1-866-552-8855
Lost or Stolen Debit Cards  - 1-866-546-8273

24 Hour Access to your accounts using your touch-tone phone.

Online/Electronic Banking Questions (845) 334-0072

For all other inquiries - (877) CHBNY 15

Our staff will be happy to help you.


For general questions or comments, not containing sensitive information, please send us an email at chb@chbny.com. If you need to send us personal information, please be sure to use our Secure Information Request Form below.

If you are experiencing an Invalid PIN Issue with your ATM/Debit card, you are able to do a PIN change at any Catskill Hudson Bank ATM. You can perform this PIN Change at an ATM or in the branch during normal business hours. Once you have completed this your card will be active. If you are still experiencing issues please contact any Catskill Hudson Bank branch during normal business hours.

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